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Thursday, September 19, 2013

Deaths behind bars

Rise in custodial deaths besmirches India's human rights record

It is sometimes hard to digest the fact that a peace-loving nation like India can be so unkind and cruel to its own prison population. It is indeed hypocritical for a nation to espouse the virtues of being kind and forgiving and yet mete out the exact opposite qualities to those spending time in its prison cells. Statistics bear out this grim reality. In the decade during 2000-2010, more than 14,000 deaths in police custody and in prisons have been reported, according to the National Human Rights Commission. The NHRC records further reveal of 417 casualties in police custody and 4,285 casualties in judicial custody over the last 3 years. Also, the NHRC has recorded endless cases of torture and sexual harassment – 1,899 torture and sexual harassment cases in police custody and 75 alleged cases of rape by police personnel over the past 3 years. Among Indian states, Assam tops the list of being home to such alleged mishandlings and custodial deaths, a fact that has been admitted even by the National Crime Records Bureau (NCRB) in its official statement.

The shielding of errant policemen by their political masters is one of the reasons encouraging this trend of rising police atrocity towards prisoners. To prevent this malignancy from spreading further India should not only ratify the UN convention against torture it should also become a signatory to the treaty. Being clubbed with the violent autocratic states of sub-Saharan Africa, like Comoros and Guinea-Bissau, which too have not ratified the UN convention, damages India's reputation of being a nation that cherishes the civic freedom of its citizens. The reason for India's recalcitrance in signing the convention is hard to comprehend, but it's probably due to the reservation of state governments, especially in strife torn areas, that has inhibited India from giving its assent.

But the lack of a substantial anti-torture law allows the misuse of state machinery and violates the rights of victims. A strong reform against human rights violation, complying with UN guidelines, must oversee government functioning over prisons.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM’s Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri – A Man For The Society….
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman

ExecutiveMBA

Monday, September 9, 2013

Does watching phoren serials instead of desi ones make you feel superior

Monojit Lahiri probes this seldom-discussed English–Vinglish issue.

“Angrez gaye lekin lakhon chamche chodh gaye!” lamented a colleague’s wife recently. When pressed to elaborate on this broadside, she responded with disturbing enthusiasm. “Bhai, aisa hai, despite the Brits leaving India over six decades ago, uska imperial and feudal impact abtak raha. Fair n’ lovely rules through the assertion of the angrezi language in business, industry, trade and commerce and Corporate India, and the fascination for phoren/phirang models is clearly visible in every area of influence. We can keep yelling about how the ‘phir bhi dil hai Hindustani’ template has never been stronger, but fact is, in places where it counts, English and the phoren influence definitely counts. Ek (how do I explain) subliminal, unspoken but easily transmitted signal of superiority is flashed”. Our blank faces prompted her to focus on the specific reference to context. “Take TV serials. Today the Hindi serials – Balika Vadhu, Uttaran, Bade Achhe Lagte Hain, Madhubala, Na Bole Tum Na Maine Kuch Kaha are hugely popular across all strata of viewers, especially womenfolk. However, there remains a distinct group of people – my college going kids included – who may not blatantly laugh or mock this content, but definitely consider it vernace, low-brow, populist and un-cool. ‘Oh god, Mom, how can you bear this crap, with its corny, gharelu melodramatic twists and turns and those over-dressed behenji-types going on and on and on’ is what my daughter - once in half amused / exasperated tones – blurted out. I had no answer but to weakly smile… and continue watching.”

The lady’s comment touched a chord and struck a spark. Wasn’t this true of everything connected with one class of people in India? Bollywood and Hinglish advertising booming is all very well as is the pride and assertion of your national language and mother tongue, but somewhere, the angrez chhaap still does hold its own, six decades after the phirangs were handed their hats and walking sticks and shown the door, right? “Absolutely true! I completely understand the lady’s predicament simply because my nephews and nieces are always making fun of me watching those ghatia Hindi and Bengali serials”, admits 40-year-old, Kolkata-based housewife Alpana Sen. Sen goes on to say that since she lives in a joint family in North Kolkata, she vastly enjoys the world that these serials flesh out in the company of her mom-in-law, army of sisters-in-law and servants. The timings of these serials – in terms of day and schedule – are sacrosanct and nothing and nobody can come between her and those characters during those magic hours! “My nephews and nieces watch those weird English programmes like Friends, Everybody Loves Raymond, Two and a Half Men, Dexter… and beg me to join them. I tried but, frankly, couldn’t understand a word of what they were saying while these kids were doubling up with laughter! Am I a desi ganwaar or are these kids totally westernised and disconnected from basic Indian reality?” 20-year-old Varun Khanna, however, doesn’t agree. The Mumbai-based college kid reckons it’s a clear question of choices. “I come from a middle class Punjabi home. My dad works in a multi-national bank while my mom is a housewife. My paternal grandparents stay with us, so we are pretty grounded and traditional … and hey, despite being a Mumbaikar, my Punjabi is not bad. However, these TV serials really get me! I don’t know what my mom and grandmom (poor Dadaji is also often forced to join them) see in those crazy programmes. So corny, unreal and regressive! The ones my pals and I love, like Friends and Two and a Half Men are really ‘wow’!” Varun is quite cool (although not overtly crazy) about Bollywood stuff, but prefers angrezi fare anyday. “It’s not about snobbery or feeling superior, but tastes and liking, I guess. I can’t bear to sit through that stuff that mom and dadi so thoroughly enjoy for more than, like, two minutes.”

Fact is, it’s not value-judgment, but many things that are at play here. For one segment, the angrezi chhaap does spell superiority, whether you like it or not. Be honest… in a social gathering, office meeting, club, party or even your home, doesn’t a firang’s presence make a difference? When he/she places a hand on your shoulders, converses with warmth and interest, embraces or shakes your hand before leaving (or is Mmmuaah!) with promises of meeting again – doesn’t it make you feel real good and special? Also (touch your heart before admitting), doesn’t it psychologically make you feel superior and don’t your friends suddenly look at you with envy and admiration? Chill, because it’s natural. To most middle-aged (forty plus) middle-class Indians, this social intercourse will be special because of the neo-colonial mindset and conditioning as also the rarity of these interactions. After all it’s not like meeting a Chaddha, Singh, Subramanian, Chatterjee, Khan, Kapoor, Khanna, Saxena or Mahapatra, is it? To women, it’s likely to have a greater impact. “My NGO activities connect me with lots of foreigners, many of whom come across for a meal or coffee. My kitty party friends can’t make up their minds between being bitchy and catty or doubly cute to grab an opportunity of an intro to them. Complex to hundred percent hai! explains Delhi-based Parul Agnihotri, aged 42. For the Friends/Raymond new-age gen, children of a globalised, liberated and consumer-driven India, however, there is little awe but lots of immediate and appreciative connect. They embrace this new age with no baggage and hence are free from the shackles of complex, intimidation or pressure. Siliguri or Sydney, Jamshedpur or Joburg, Madurai or Manhattan, Lucknow or London, kids appear to be more open and cool to a globalised space and subsequently less hung-up or obsessed with things desi. A direct result of this is their close connect with things phoren and distancing from the world of Indian TV serials. Explains Social Commentator Deep Sanghvi with superb analytical insight, “It’s not about for or against a certain kind of content and nor is it about superiority and inferiority. It’s simply a generational thing, born out of the milieu and environment one grew up in. Research has indicated that the remote of the TV in Indian households is invariably glued to the hands of the (housewife, ma-in-law, aunt) women. Now, since most need to chill once the chores are done, what better than enter the world of the multi-layered serial, which is cleverly and strategically programmed to play to the gallery. Do they give a damn about the snooty brown saabs who pooh-poohs their programmes? Not one bit because zillions (in whichever part of the world these serials play) wait with breathless expectations each day/night as the amazing, viewer-friendly stories, characters and situations unfold as only they can! As for the other lot – the vocal, anglicised minority – two things happen. For the older lot, it is usually an affectation, a fake posturing to indicate their affinity to the West, be indulgent and patronizing to local stuff and hope that this projects them in a slightly different or hatke superior way than the hoi polloi. Mostly it falls flat because phonies are usually caught out soon enough! The Gen Next have never expressed their superiority angle while staying away from their mom’s beloved weepies. They have only indicated – with varying degrees of emphasis – their complete disconnect and dislike of the material. That’s it!”

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Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

ExecutiveMBA

Tuesday, June 4, 2013

Vulnerable India!

India needs to act decisively to save its tourism industry

The “Incredible India” campaign did a magnificent job of making India the cynosure of global tourists' eyes. India became a hot destination for foreign tourists over the last decade. As per India's Tourism Ministry, the country attracted a record number of overseas visitors, around 6.6 million in 2012. The footfalls helped the country earn $17.74 billion in foreign exchange. However, the increasing number of sexual crimes against women have adversely affected the country's tourism potential. Many countries have issued advisories, warning their citizens against visiting India. The Indian government has dismissed such warnings as knee-jerk reactions but the number of visitors have been going down.

India’s tourism took a heavy knock when a young woman was brutally gang raped in the capital in December last year. The incident ignited national outrage and hogged media limelight worldwide. Even before the dust had settled down, a Swiss tourist, who was on a cycling trip to India along with her husband, was waylaid and raped in Madhya Pradesh on March 15. Another British tourist jumped out of her hotel room window to escape sexual harassment in Agra. Consequently, the number of foreigners travelling to India has dropped significantly. A study conducted by ASSOCHAM has found that foreign tourist arrivals plunged by 25 per cent between January and March. The number of women tourists has shown a significant dip, declining 35 per cent since the Delhi incident was reported.

The government has sorely been found wanting in correcting India's perceptions abroad in the aftermath of such incidents. This kind of cavalier attitude could cost India's tourism industry dearly. The travel and tourism sector alone contributed 6.4 per cent to India’s GDP in 2011 (amounting to Rs. 6.7 billion) as per the World Travel & Tourism Council.

Read more.....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Monday, June 3, 2013

Where are 'organised' helps?

Housemaids should come under an organised workforce

Housemaids are in demand everywhere. Supply has also grown at a fast clip, keeping up with rapid urbanisation and migration. However, despite domestic help service being a vital part of ‘home-economics’, no much heed has been paid to organise this sector and safeguard the interests of workers.

Countries in Latin America, the Caribbeans and Africa have included domestic workers under ‘general workers’ category. This way they have brought them under legislation that promises equal rights, bonuses, weekly-offs, and minimum wage rates. For instance, in Brazil, domestic workers are hired through registered contracts and enjoy minimum wages, paid-leaves, weekly offs and come under the purview of legislation meant for conventional workers. However, such a move is still due in India. They are still not considered as ‘waged workers’; in fact, they are degraded as mere servants (read: slaves). In Hong Kong, Fei Yeung is the term used to represent this particular class of workers.

Leave aside providing these workers with legislation that would make their life easier and recognise the value of their work in National Accounting, domestic workers are not even covered for prevention of exploitation of migrant workers and under the Protection of Women Against Sexual Harassment at Workplace Bill, 2010! However, a few states (like Maharashtra and Tamil Nadu) have framed policies to address the grievances of housemaids, but no such laws are available at the national level. Some other states like Kerala, Andhra Pradesh, and Rajasthan have enacted the Minimum Wage Act For Domestic Workers to protect their rights for a minimum pay and for maintaining their dignity.

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Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Saturday, June 1, 2013

Book Review: Island Of A Thousand Mirrors

The detritus of conflict

It is said that the only good byproduct that any conflict brings is good literature. In fact the relationship between conflict and art goes back to the days of antiquity. Who could have imagined ‘The Persians’ had Xerxes not attacked Greece, or ‘Iliad’ and ‘Odyssey’ without the Trojan War. In the near past, and way closer, Pakistani writers made their mark in the literary landscape when everything else was going wrong inside their country. Under the circumstances, one always wondered why Sri Lanka, which saw its own share of blood and carnage for close to three decades, did not come up with quality work in English language. There were a few attempts here and there but a majority of them were written more for the purpose of furthering the “cause”, both among Sinhalese and Tamils, than offering readers a window into the world of common Sri Lankans and their miseries. Nayomi Munaweera’s debut novel, Island of a Thousand Mirrors, does that and then some.

Set in Sri Lanka and spanning almost three generations, Island of a Thousand Mirrors tells the story of two Sinhalese girls and their family’s struggle to remain afloat amidst upheaval. In the parallel runs the story of another girl, a Tamil, whose fate gets entwined with that of the Sinhalese girls in more ways than one.

Written in the style of a bildungsroman, the book traces the journey of Sinhalese sisters Yasodhara and Lanka and in the process weaves a saga of love, betrayal, self-exile and redemption. The story starts with the births of girls’ parents just around the time British decided to leave the island for good. The respective families could not have been more different. While their father, son of a low-caste Ayurveda doctor who successfully changed his surname to bag an upper-caste girl, raised the status of his family by sheer hard work; the family on their mother’s side, a typical aristocrat Brown Sahib household, had fallen on bad times after the sudden demise of the patriarch. And hence the matrimony that could not have even been thought of a couple of years ago, actually materialized.

And while they are at it, the churning in the North begins. The rise of LTTE, the digging in of heels by the Sinhalese dominated government and the meddling by a larger, bullying neighbor in the North had already prepared the concoction of death and destruction. On a more micro level, the unraveling of the fabric is explained through the situation of their Tamil tenants, members of which become the love interest of the Sinhalese girls across the generations. When violence knocks on their door, rather literally, the girls’ family migrates to the United States leaving behind the mayhem, and memories in the process.

Years later, when betrayal and infidelity bring the girls back to where it all started, they also pick up the thread of the Tamil family that was left during the sudden flight.

On the other hand, the story of Saraswathi, a violated Tamil teenager who joins the Tigers, helps readers take a peep inside life in the north and east of the Island. At the end, when their fate entwines, one is left stunned in more ways than one.

Like any great state-of-the-nation novel, one of the strengths of this book lies in the way it seamlessly deals with myriad themes that run parallel to the dominant theme of conflict. In the process, readers not only get a loose idea of how the history of the island has shaped up since the British left it in 1948, but also how a conflict that could have been resolved easily in the initial years, was allowed to fester in order to massage the majority Sinhalese ego.

However, the biggest strength of this book lies in the way the author rises above ethnic biases to present a picture of conflict that is not burdened by the efforts to look good and unblemished. Nayomi Munaweera is clearly from that painfully small school of intellectuals who believe that any long-lasting process of reconciliation must first start with the admission of complicity in crime. There is no tacit, sly effort to sound politically correct. No compulsion to “balance” the narrative of the conflict in a David versus Goliath mismatch. But that not to say that David here is let off the hook. He is also brought to question. But nothing is disproportionate.

Island of a Thousand Mirrors is an inherently honest attempt to put things in the perspective. Having covered the conflict myself and witnessed how divisive and full of visceral hatred the narrative is, I have no doubt that Ms Munaweera will receive more brickbats than bouquets. Especially from the rabid non-residents from both ethnic groups who have successfully hijacked the narrative. But if Ms Munaweera calculated that and yet decided to write this; she sure as hell is prepared for a long haul.

Read more......

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Friday, May 10, 2013

Two-witter!

The US State Department wants employees tweets to be reviewed for two days before they are posted

The US State Department has recently decided to tighten the screws on State Department employees participating on the social media – more particularly on Twitter. The State Department has passed an order wherein employees have to submit their tweets two days in advance for an internal review before tweeting the message from their Twitter account. Further, the time for review of posts in other forms of media like blogs, articles and books would take around 5, 10 and 30 days respectively.

Without doubt, while a two-day review of employees’ tweets sounds hilariously insane (for example, it might take eight days to exchange two tweet messages with a colleague and get respective replies), what made more news than the actual State Department decision was the slamming they received from global media. Nicholas Kristof from The New York Times, for example, called the decision “the dumbest idea ever”. Alec Ross, Secretary of State Hillary Clinton’s Senior Advisor for Innovation, defended the decision, claiming that the two-day delimiter is only an outer window for approval which is much lesser than the earlier 30 day period – and that most tweets would be approved much earlier. There’s also the view that such a rule has been reinforced due to a recent tweet of a department employee on an anti-Muslim video, which unfortunately ended up instigating public anger in Cairo and was also used subsequently by the Republicans in their campaign against Obama. Irrespective, the fact is that there seems to be quite some similarity between the State Department and the censor-loving Chinese Communist Party, which also considers all its citizens akin to its fellow workers.

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Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Tuesday, May 7, 2013

There’s much to fix between the piers

A raft of infrastructure issues is affecting the growth and prospects of our ports. In the face of capacity constraints, lack of connectivity and inadequate mechanization, ports are burdened with excess traffic they can’t handle

India’s vast coastline, stretching around 7,500 kms, is home to 13 major ports and around 200 non-major ports. These are spread across the nine maritime states that stretch along the country’s western and eastern corridors. Considering that about 95% by volume and 70% by value of the country’s international trade is carried on through maritime transport, ports in India are expected to demonstrate efficiencies to sustain the demands of growing international trade. Even otherwise, modern seaports the world over play the role of logistic hubs in the global transport system, integrating the supply chain and offering a competitive edge to exporters and importers.

Historically, ports were measured on their ability to accommodate ships and other modes of transport effectively and efficiently. Contemporary developments in transportation, however, dictate that emphasis shift to the ability of ports to fulfill new roles in the logistics era in the context of operating within integrated global supply chain systems. Ports are therefore expected to demonstrate efficiencies that help to cut total logistic costs and improve the overall competitiveness of exported and imported products.

Unfortunately, even in the wake of India’s growing maritime trade in the world market and the unprecedented growth in bulk commodities and containerized trade, major ports in India have failed to expand capacity and develop facilities commensurate with the growth in trade. In FY2011-12, Indian exports accounted for $303.7 billion, logging an annual growth of 21%. Meanwhile, imports grew to $488.6 billion, a 32.1% growth. This rapid growth in trade can be sustained only if the port infrastructure keeps pace with the increasing volumes of cargo. Indian ports, over the past decade, have seen a sharp surge in traffic, which has almost grown four-fold to 9.7 million TEU (One TEU represents the cargo capacity of a standard intermodal container, 20 ft. long and 8 ft. wide) in 2011, from 2.4 million TEU in 2001 - a growth of 395%. But our port-handling capacity is way short when compared to the throughput of major ports globally. Even the 9.7 million TEU handled by Indian ports last year represents just 8% of the global benchmark ratio for economic output and one-twelfth of global container traffic averages. Given that the Indian economy grew 7.8% for fiscal 2012, ports in India are in urgent need of capacity augmentation in order to meet the country’s growing economic needs and also to grow our share of international trade.

Over the last decade, our average annual growth rate of port cargo volume has been about 10% and container traffic is projected to grow to 40 million TEU by 2025. But India’s ports are ill-equipped to meet this surge in demand as they have not been able to significantly ramp up their capacity and efficiency. As a result, our ports are congested and lack cutting-edge facilities. Till date, no Indian port is capable enough of handling large container vessels. Thus, most of international cargoes are off-loaded at Colombo or nearby ports and then transported to India in bits and pieces. This very incapability robs Rs.10 billion from traders. Even the custom clearance at ports increases the transport time by an average of 84 hours. Not surprising that the World Bank has ranked India’s port infrastructure at 3.86 in 2010, where 1 stands for extremely underdeveloped and 7 for well developed.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM Global Exposure
IIPM Best B School India
IIPM B-School Detail
IIPM Links
IIPM : The B-School with a Human Face

BBA Institute

Monday, May 6, 2013

What happens when you mix drinking & flying?

With the recent Diageo deal, the UB group has got some much needed cash to reduce its interest costs. But as major group companies continue to struggle with unfathomable debt loads, the only freely flowing commodity is advice!
Issue Date - 30/12/2012

In late 2005, UB Group Chairman Dr.Vijay Mallya had remarked in a media event that people often asked him what link he saw between the liquor and aviation businesses. And his answer was, “They both make you fly!”

Amusing, yes. But that doesn’t go too far when it comes to explaining the synergies between the two businesses. There were definite branding synergies for Kingfisher in aviation, but not operational ones, as is evident in hindsight. In one of his interviews to a leading pink daily, former UB group CFO Ravi Nedungadi also accepted that he had warned Dr.Vijay Mallya that the airline, which he was planning to start, would be a drain on finances. Over the years, despite his best intentions, Nedungadi’s views have proved prophetic beyond imagination.

As on date, Kingfisher Airlines, which was once India’s second largest domestic airline by market share, is standing on a debt pile of $2.5 billion. According to a statement issued by the company, the exposure of various group companies towards Kingfisher Airlines as on March 31, 2012, stood at an equity investment of Rs.21.14 billion, loans and advances of Rs.10.48 billion, other receivables at Rs.2.09 billion and corporate guarantees to banks/aircraft leasors at Rs.89.25 billion. “Before getting into the airline business, they missed the trick that the airlines business is completely different from their other ventures. It requires a continuous flow of funds & also the skill to stay floating in a volatile environment”, affirms an aviation expert from a leading consultancy on condition of anonymity. State Bank of India, the largest lender to the airlines, has already warned that the airline’s promoters should bring in a minimum of $1 billion (about Rs.54 billion) from any source by the end of November.

Add to this the fact that the UB group is already quite stretched financially, and you begin to wonder if Kingfisher’s current plight could have wider ramifications. Recently, the UB group clinched a deal with Diageo, the world’s largest spirit maker, which will allow the latter the option to take its stake in United Spirits Ltd. (USL) to 53.4% for around Rs.111.66 billion; due to which promoter shareholding in USL will fall from 27.8% to 14.9%. USL issued 10% additional preference shares at Rs.1440 per share to Diageo.

Can this injection of around $1.1 billion in funds help script a revival? Before answering that question, we must take a look at USL itself, the group’s flagship company. It is the largest spirits company in the world by volume; selling 122.75 million cases for the fiscal ending March 31, 2012. For Q2, FY 2013, USL posted a standalone topline growth of 24% yoy to post revenues of Rs.22.21 billion, aided by a one time sale worth Rs.3.15 billion of bulk spirit stocks. Adjusted for the same, sales growth stood at 6.4%, which was way below the 8.9% estimate of analysts. PAT for the quarter declined by 73.4% yoy to reach Rs.392.7 million. Furthermore, USL is weighed down by a debt of close to Rs.90 billion with a D/E ratio of 1.9, and is finding it difficult to even access working capital financing. According to a research report from Angel Broking, “USL’s bottom-line is expected to grow at a CAGR of 103.4% over FY 2012-14 due to the lower interest costs on account of substantial reduction in debts post the UBH-Diageo deal.” So the best that can happen is that USL will work with somewhat improved margins and ROI.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Thursday, May 2, 2013

“Let us do something big first!”

He makes an energy drink named ‘Five Hour Energy’, and his company Living Essentials has a current annual turnover of around US $1.3 billion. Forbes magazine has named him amongst the richest Indian billionaires in the US. In this interaction with B&E’s Onkareshwar Pandey, Manoj Bhargava talks about Indian and US politics and his decision to donate most of his wealth to charity.

B&E: You basically hail from Lucknow. Tell us more about your life’s journey from Lucknow to the US?
Manoj Bhargava (MB): I would prefer to say little because I have had little attachment to my personal life. I was born in Lucknow and studied at the Mayanagar School till class 6. After that, my father decided to send me abroad. So for preparations, I spent three years in Mussoorie, while my Dad went there in 1967 only. My father had a big publishing business there. It was called Upper India Publishing House, which published books taught in various colleges. My father had written many books under the Bhargava De name. But with time, everything went downhill, though he was still among the top people in Lucknow. Our grandfather was a leader from the Awadh region. He used to get many hand-written letters from Mahatma Gandhi, who had also sought the help of our grandfather in those days. Even after out grandfather’s demise, many leaders from various political parties used to come home. Even Chief Ministers and Ministers used to frequent our house before and after being sworn in for support. That’s all more or less how it was. Afterwards, we moved to Philadelphia in the US, and I finished my education from there.

B&E: Tell us more about your initial days in US. Were things smooth from the beginning?
MB: In those days, you could not take money abroad. We had nothing when we reached there, but we were very happy and made up our mind to work hard. A new beginning had to be made all over again. We started from zero again. Everyone finished their education there, and except me, everybody had a graduate degree. There too, illiteracy is not considered good. I think that there are two types of education. One is just to take a degree. And then begins the second type of study – the study of life. Bookish studies do not pay much, they act as only a base in life. Then you have to build your own house on that. If you study at Doon, IIT, and IIMs and still don’t know much about life, what is the use of such an education.

B&E: Today, you are the richest Indian in America. How did this success come about?
MB: We create an energy drink, which we call 5-Hour Energy. If you’re tired, you can take it and your exhaustion will disappear. It works for five hours, and after that you will return to your normal state. Last year, in the US, we sold 50 Million bottles of this drink. It costs $3 per bottle, or nearly Rs.165. I thought that if I am doing something, it has to be special. To make something new and special, you have to invest a lot of time and energy. So after talking to nearly two thousand people, we decided to start the business. Initially, the company manufactured the drink in big bottles. Later on, I thought that it’s a headache to buy the big bottles, so we created a smaller bottle. We kept on improving it. Today, the sixth generation of ‘5-Hour Energy’ is out in the market. The retail turnover of our business today is around a quarter of a billion dollars.

B&E: You came from a well to do family and there was no shortage of material possessions. Can handling this kind of wealth be difficult for people at times?
MB: I studied for nearly 12 years. After school I thought about the reasons why one needs to earn money. What should one do with it? That thought kept me occupied for a long time. Everyone has different kind of goals. I am not a show off and I do not have a thing for too many material possessions. There’s a saying in our land, that we don’t spend time, time spends us. We don’t indulge, indulgence indulges us. Still, if someone doesn’t learn and isn’t careful, he can’t be called intelligent.

B&E: Being a non-US trader, did you face any challenges there? If so, how did they impact your business?
MB: (Smiling) When you get down to wrestling, you have to do it with someone else. You can’t do it alone. I just thought that we have to do this and just started. We didn’t care about what will happen ahead.

Read more...

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

2012 : DNA National B-School Survey 2012
Ranked 1st in International Exposure (ahead of all the IIMs)
Ranked 6th Overall
Zee Business Best B-School Survey 2012
Prof. Arindam Chaudhuri’s Session at IMA Indore
IIPM IN FINANCIAL TIMES, UK. FEATURE OF THE WEEK
IIPM strong hold on Placement : 10000 Students Placed in last 5 year
IIPM’s Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri – A Man For The Society….
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Wednesday, April 24, 2013

‘Heins’ian economics at work...

Ever since moving into the corner office of the Waterloo based smartphone maker, Thorsten Heins has been struggling to undo the damage RIM suffered over the past few years. However, his two pronged strategy of consolidating the enterprise segment and leveraging emerging economies will take time to deliver results

It often happens that the ascent of most CEOs to the top is marked by public scrutiny, appreciation and sometimes outburst. However, Thorsten Heins, President & CEO, Research In Motion (RIM) has had a relatively subtle career as far as his media presence is concerned. When he was promoted to the top job in January 2012, analysts pointed out that “he’s not a well-known quantity.” A masters in science and physics from the University of Hannover in Germany, Heins started his career in 1984 straight out of college with Siemens AG where he was chief executive of various divisions including R&D, customer service, sales and product management. His last stint at the Munich-based multinational was that of Chief Technology Officer (CTO) before RIM recruited him as Senior Vice President of the handheld business unit in 2007. He quickly rose through the ranks and was made the Chief Operating Officer of Product and Sales in July 2011.

But ever since moving into the corner office of the Waterloo-based smartphone maker, Heins has undertaken an extensive strategic review of the business. And what he’s probably realised by now is that he has an awful lot on his plate. A case in point is RIM’s dwindling financial performance. From a high of $145 in 2008, RIM’s stock has tumbled down to $14 (a 90% fall). In 2011 alone, the stock lost around 80% of its value. What’s more – as per statistics compiled by IDC, BlackBerry devices held just 8.2% share of the global smartphone market at the end of Q4 2012 compared to 14% during the same quarter last year. In fact, despite the launch of multiple new BlackBerry 7 smartphone models, RIM’s revenue for Q4 2012 was $4.2 billion, down 19% from $5.2 billion in the previous quarter and down 25% from $5.6 billion in the same quarter of 2011.

Their problems are evident. Behind this heartbreaking free fall lies a blunder by RIM’s cofounders who despite launching great products failed to predict how the smartphone market would pan out in times to come. A look at RIM’s revenue pie makes it clear that the company’s business is divided into two major segments – enterprise solution and devices (smartphones and tablets). The enterprise segment makes up for 22% of the company’s revenue. The rest comes from smartphones and tablets. Given that RIM’s USP was its network infrastructure which made its enterprise solutions so lucrative to corporations, the company continued developing the kind of phones that would appeal to these clients. However, what they didn’t realise (or probably did but preferred to ignore) was that the sudden surge in sales of BlackBerry smartphones was not caused by companies signing up but because the mass market had started purchasing them. These were the consumers who were not looking for security but for appealing devices. The strategy worked well initially as there were hardly any smartphones in the market except RIM’s. But as soon as Apple’s iPhone and Google’s Android operating system were launched in 2007, RIM’s devices started losing sheen. And before the company could realise what had happened, sales went for a toss.

The promoters who made these assumptions have left the company. And fortunately, Heins knows what went wrong. Therefore he now plans to bring back the company’s focus on the enterprise segment. During his first conference call, as CEO, with analysts last month, Heins said, “We believe BlackBerry cannot succeed if we try to be everybody’s darling and all things to all people.” At the end of 2011, over 90% of Fortune 500 companies had deployed the BlackBerry solution, with approximately 80% of these having an installed base of 500 or more devices. In concurrence with this strategy, RIM recently released the BlackBerry Mobile Fusion – an expanded version of its server software which will now support phones made by competitors as well. In an exclusive conversation with B&E, Michael Holt, a Senior Stock Analyst with Morningstar, expresses his confidence on RIM’s hold on the enterprise segment. “The BlackBerry is still the gold standard in certain corporate markets where premium security is valued. We expect it to retain that position for some time,” says Holt. So, is this a bad strategy? Depends on how you look at it. While on one hand this might indicate further shrinkage of BlackBerry devices in offices, but on the other it gives RIM an opportunity to pursue smartphones as an independent business.

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Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Monday, April 15, 2013

“For Avon as a corporation, a sell-out is out of the question!”

With a presence in over 140 countries, the Fortune 500 Avon Products Inc., is the largest direct-selling company in the world. And India is considered a critical market by the company. Hemant Singh, MD, Avon India, explains to B&E’s Steven Philip Warner how Avon fanatically believes in reaching out to the masses with the right investments in R&D and how, the company for now, is all about ‘Organic’ growth.

For the first twenty-seven years of his career, Hemant Singh worked at HUL, PepsiCo and Modicare (he was the CEO of Modicare, when he left the company). 2009 saw him being welcome aboard the $10.86 billion-a-year revenue-earning (FY2010) company – Avon Products Ltd., as its Executive Director (Business Development) for the APAC region. Today, he serves as the MD of Avon India. In an exclusive interview with B&E, this man who runs the show at a company which prides itself for being “The Company for Women,” reveals some geographical market-specific trade secrets.

B&E: India as a market contributes to less than 5% of Avon’s global sales. How important really is India for the largest direct selling company in the world?
HS: There is a reason for it. The company was started 125 years ago. In India, the industry is only 15 years old. So first, there is the time gap. Secondly, given the pace at which we are growing, India is fast becoming a huge grosser for us. Our rate of growth in this market has been phenomenal. In 2009, Avon’s India revenues grew at 46%. In 2010, we grew 56%. And as we speak, this year already, the growth has been 55% y-o-y. And our plan for the next 5 years is that we should grow at a CAGR of 60%. I don’t think any company in our business in India can even talk about such figures. So yes, India is very important for Avon.

B&E: So would India be a market more important than China?
HS: No. India and China, from the point of view of the population and the rate of growth, are both right up there amongst the two most important markets in the APAC region.

B&E: Jewellery is something that you added much later in your portfolio, globally. Did that call for any change in approach to your sales strategy?
HS: Whether it be skincare or colours or jewelry, they all fall in the same superset called beauty products. So the introduction of the jewellery range did not influence our sales strategy really. As far as India is concerned, jewellery is naturally a huge opportunity. It is a $13 billion market. Of that $10 billion is real jewelry, and the rest is all about gold & silver-plated jewellery, which is what we do. At present, this fast growing segment contributes to 17% of our sales, while colours (& cosmetics) and skincare contribute to 40% and 15% respectively. So that gives a good perspective of how fast we have grown in the jewellery segment.

B&E: Let’s talk about outsourcing. You currently have close to 1000 products in your portfolio. There must be a huge chunk of that being obtained through outsourcing of the manufacturing function. Right?
HS: Most of our products are made in-house. But that does not mean that in every country where we are present, we have a factory. In India, we have a plant in Dehradun, which has a multi-product manufacturing capability with a limit up to 50 million units a year. But having said that, we do outsource as well. In fact, for many of our products, we have a global sourcing strategy in place.

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Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Monday, April 8, 2013

B&E This Fortnight

INTERNATIONAL
BUSINESS, ECONOMY & FINANCE
Rip steve jobs

The legendary co-founder and Chairman of technology giant Apple Inc. passed away on October 5, in what will probably be remembered as one of the saddest days in corporate history. Jobs resigned as the CEO of Apple on August 24, 2011. The iPhone 4S was launched just a day before he died. Jobs will perhaps be the only business leader whose management style will never be emulated by others. During the early 1980s, the media presented Jobs as a maverick hero. And then the fateful day came in 1985, when Steve Jobs was forced to step down from his own company. Fortune did a cover story “The fall of Steve Jobs”. Any ordinary mortal would have resigned to his fate but Jobs instead went to William Hewlett and David Packard (founders of HP and Jobs’ mentors) and apologised for ending up so badly. But he was quick to rebound and shake off the adversity. What caught his fancy was the the potential that he saw in the Graphical User Interface (GUI) developed by Xerox. Whether by inspiration or imitation, Jobs decided to build computers with a rich graphic interface. Despite revolutionising the technology consumption pattern of an entire generation, his role as a technologist is largely underrated due to his obsessive focus on design. The speech that he gave at a Stanford convocation in 2005 was viewed online a record 8 million times the day he died. Jobs has truly been one of the most inspiring business leaders of our age.

Two tech titans in a court battle
The war between Google and Oracle over copyright infringement will come up for trial before a district court in San Francisco. Oracle sued Google last year, claiming the Web search leader’s Android mobile operating technology infringes Oracle’s Java patents and for which it claimed as much as $2.6 billion in damages. Oracle acquired the Java programing language through its purchase of Sun Microsystems in 2010. District Judge William Alsup had earlier asked Oracle to reconsider its damages claim and had suggested an alternative sum of about $100 million. On its part Google had moved a motion before the judge seeking to resolve the copyright claims in its favor before trial, which was also denied. After the initial hearings in the court where both parties presented their cases, the trial is set to commence this month. Many would be watching to see how the court drama will play out.

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Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Thursday, April 4, 2013

“Bureaucracy is a huge Operational Hassle in India”

It was almost 12 years ago when Mark Wilson joined Siemens. And since then he has held various positions in finance and management within The Organisation. In 2002, he was appointed Managing Director of Fujitsu Siemens Computers in South Africa. In April 2007, he was made the Senior Vice President of the Middle East Africa and India Region. In an exclusive interview with B&E, Wilson throws light on the company’s growth trajectory.

B&E: What was it that motivated you to begin your career in the IT sector? Was the environment in South Africa conducive to this sector?
Mark Wilson (MW): It’s been more than 18 years since I took up the job, and as far as I can recollect the developments in information technology domain in South Africa motivated me to take up a job in this sector. It all began 20 years back when in college I was deciding on the right career path to tread on. The IT space then was at its budding stage and looked promising. Siemens, a technology innovator with a great track record had just set foot on the South African soil. I thought it was a good opportunity, knocked at the door and was lucky enough to bag a job with them that offered me a very good profile in the administrative department at one of their start-ups. So that’s where I started, and since then there has been no looking back. After my first promotion, I was made the management in-charge and was required to head the Service Division. Later, I was given a key position as the Financial Director at Siemens’ Service Division. My journey in this organisation has been a great learning experience.

B&E: As you venture into an alliance with Siemens Enterprise Communications (SEC) to offer integrated service in the IT and communication space, what leverage do you think customers in India will get from this association?
MW: Recognising the increasing convergence between telecommunications and IT, Fujitsu India is partnering with Siemens Enterprise Communications to ensure that our Indian customers can benefit from the best of German-Japanese IT platforms and communication capabilities. Together, we expect to redefine innovations and raise the bar in terms of customer offerings. We are certain that this relationship will broaden our scope, increase market share, and strengthen core areas of customer responsiveness.

B&E: What is the scope of these integrated communication services that you, along with SEC, are offering in India?
MW: In India, there is a growing market for unified communications. The services we offer are intelligent solutions to make life easy at the enterprise as well as personal level. For example, if you want to make a conference call and you are not sure of the ones available at that moment through online/voice/video/etc, the comprehensive software will determine who all are available and on what platform, thereby enabling a hassle free conference call experience. Similarly, if you are a celebrity and want to decide what calls you want to take and when, our IT-Communication integration service does that for you too.

Read more.....

Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Monday, April 1, 2013

B&E Indicators

India adds 11.1 GSM users in April

Though the total GSM subscriber base in India touched 580.7 million in April 2011, the net subscriber addition, at 11.1 million, was the lowest in the last one year. Subscriber addition, at 2.5 million, stood highest in Idea taking its total subscriber base to 92 million. Idea was followed by Bharti & Vodafone, which added 2.4 million subscribers each, taking their total subscriber base to 164.6 million & 137 million, respectively.

Broad-based weakness

While Idea managed to grow its market share in total GSM subscriber slightly to 15.8% in April 2011 from 15.7% in March 2011, Bharti’s market share declined to 28.3% from 28.5% in March 2011 due to soft net subscriber additions. BSNL too lost its market share to new players (particularly Uninor) to 15% from 15.2% in March 2011. However, Vodafone sustained its market share at 23.6%.

Read more....

Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist). For More IIPM Info, Visit below mentioned IIPM articles