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Thursday, September 19, 2013

Deaths behind bars

Rise in custodial deaths besmirches India's human rights record

It is sometimes hard to digest the fact that a peace-loving nation like India can be so unkind and cruel to its own prison population. It is indeed hypocritical for a nation to espouse the virtues of being kind and forgiving and yet mete out the exact opposite qualities to those spending time in its prison cells. Statistics bear out this grim reality. In the decade during 2000-2010, more than 14,000 deaths in police custody and in prisons have been reported, according to the National Human Rights Commission. The NHRC records further reveal of 417 casualties in police custody and 4,285 casualties in judicial custody over the last 3 years. Also, the NHRC has recorded endless cases of torture and sexual harassment – 1,899 torture and sexual harassment cases in police custody and 75 alleged cases of rape by police personnel over the past 3 years. Among Indian states, Assam tops the list of being home to such alleged mishandlings and custodial deaths, a fact that has been admitted even by the National Crime Records Bureau (NCRB) in its official statement.

The shielding of errant policemen by their political masters is one of the reasons encouraging this trend of rising police atrocity towards prisoners. To prevent this malignancy from spreading further India should not only ratify the UN convention against torture it should also become a signatory to the treaty. Being clubbed with the violent autocratic states of sub-Saharan Africa, like Comoros and Guinea-Bissau, which too have not ratified the UN convention, damages India's reputation of being a nation that cherishes the civic freedom of its citizens. The reason for India's recalcitrance in signing the convention is hard to comprehend, but it's probably due to the reservation of state governments, especially in strife torn areas, that has inhibited India from giving its assent.

But the lack of a substantial anti-torture law allows the misuse of state machinery and violates the rights of victims. A strong reform against human rights violation, complying with UN guidelines, must oversee government functioning over prisons.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM’s Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri – A Man For The Society….
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman

ExecutiveMBA

Thursday, June 6, 2013

Book Review: Ghana Must Go

‘Afropolitan’ triumph

If one looks at the trends in the last few years, Taiye Selasi probably had the biggest hype surrounding a new unpublished author. Biggest, if you discount the brief debacle that happened with Kaavya Viswanathan and her How Opal Mehta Got Kissed, Got Wild, and Got a Life.

Some time in 2005, this British born, half-Ghanian half-Nigerian caught the attention of American literature circles when she came out with her stunning essay, “What Is An Afropolitan?”. Not now, but in years to come, this essay of hers that breaks the stereotype of African immigrants and breaks open a hitherto less known world of educated, sophisticated and upwardly mobile Africans, will be considered a definitive piece of writing on the topic. She followed this with an equally impressive short fiction, The Sex Lives of African Girls, that made it to The Best American Short Stories last year.

Considering this, it was not surprising that Selasi managed to bag the kind of hype that she got. Mentored by none other than Toni Morrison herself, she also managed to get an advance approval by Salman Rushdie and cover blurbs by Teju Cole and Penelope Lively. Add to this the overlaying themes of immigration, sexual awakening, death and bigotry. Therefore, when the novel actually came for review, there was a certain level of expectation that preceded it. And let me add here that debut writers often get crushed by such expectations. But not Selasi.

Named after the Nigerian rhetoric directed at Ghanaian refugees during the upheaval years of the 80s, Ghana Must Go is the story of an American doctor of Ghanian origin and his family. Or rather, the disintegration of his family.

The book opens with readers suddenly thrown into the scene where gifted surgeon Kweku Sai drops dead in his lawn in Accra. What we know at this point of time is that Kweku Sai is married twice and is living with his second wife when he drops dead. We also know that the house inside which he drops dead has been designed by him after he left America in shame. Everything else has been left open. And that’s quite a wholesome.

The major portion of the narrative is shaped up through the preparations for Kweku’s funeral. One by one, his progeny, four of them and all grown-up, receive the news of his death and so does his first wife, his love. The family is exceptionally talented but almost dysfunctional with kids spread over both the sides of the Atlantic and hardly talking to each other. However, for once, they decide to gather in Accra for the surgeon’s funeral. After this, the novel works in a flashback where every character is revealed through its strengths and vulnerabilities. It is at this point that different themes come into play.

Selasi successfully plays with the sense organs and uses vivid imagery to arrest the readers. It leaves a stunning impact initially but starts to drag halfway through the novel. Too much time is spent on every character and its thought process. That is not to suggest that the characters are weak. But beyond a point, it starts to appear a tad stretched. Alliteration has been used liberally. The style was apt for poetry, especially in the late 19th and early 20th century. But its use in prose has remained limited and at the sidelines. The readers here will have a taxing time going through this. Especially when one starts feeling that the narrative has suddenly dried up somewhere. The story not only lose coherence but does so rather badly.

But it is at this point that Selasi regains her composure and so do the readers. In an intervention that appears sudden yet not jarring, Selasi uses the gift of her skills to bring the story back to track. And by the time the story ends, the readers inadvertently make themselves part of that dysfunctional family. And the best part is, Selasi does not use cheap stunts to achieve this. There is no jarring climax. No revelation that shakes things up. Years of restricted emotions flow freely. But it has been handled tactfully, and more importantly tastefully.

In fact, it is the final 30 pages of Ghana Must Go that firmly separate this novel from the usual mom-daddy-cousin kinds of novel that debutant Indian writers, mostly of the Ivy League make, come up with these days. Selasi’s story is also about a family. But it is in her treatment of the content that the strength of this novel lies.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Tuesday, June 4, 2013

Vulnerable India!

India needs to act decisively to save its tourism industry

The “Incredible India” campaign did a magnificent job of making India the cynosure of global tourists' eyes. India became a hot destination for foreign tourists over the last decade. As per India's Tourism Ministry, the country attracted a record number of overseas visitors, around 6.6 million in 2012. The footfalls helped the country earn $17.74 billion in foreign exchange. However, the increasing number of sexual crimes against women have adversely affected the country's tourism potential. Many countries have issued advisories, warning their citizens against visiting India. The Indian government has dismissed such warnings as knee-jerk reactions but the number of visitors have been going down.

India’s tourism took a heavy knock when a young woman was brutally gang raped in the capital in December last year. The incident ignited national outrage and hogged media limelight worldwide. Even before the dust had settled down, a Swiss tourist, who was on a cycling trip to India along with her husband, was waylaid and raped in Madhya Pradesh on March 15. Another British tourist jumped out of her hotel room window to escape sexual harassment in Agra. Consequently, the number of foreigners travelling to India has dropped significantly. A study conducted by ASSOCHAM has found that foreign tourist arrivals plunged by 25 per cent between January and March. The number of women tourists has shown a significant dip, declining 35 per cent since the Delhi incident was reported.

The government has sorely been found wanting in correcting India's perceptions abroad in the aftermath of such incidents. This kind of cavalier attitude could cost India's tourism industry dearly. The travel and tourism sector alone contributed 6.4 per cent to India’s GDP in 2011 (amounting to Rs. 6.7 billion) as per the World Travel & Tourism Council.

Read more.....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Monday, June 3, 2013

Where are 'organised' helps?

Housemaids should come under an organised workforce

Housemaids are in demand everywhere. Supply has also grown at a fast clip, keeping up with rapid urbanisation and migration. However, despite domestic help service being a vital part of ‘home-economics’, no much heed has been paid to organise this sector and safeguard the interests of workers.

Countries in Latin America, the Caribbeans and Africa have included domestic workers under ‘general workers’ category. This way they have brought them under legislation that promises equal rights, bonuses, weekly-offs, and minimum wage rates. For instance, in Brazil, domestic workers are hired through registered contracts and enjoy minimum wages, paid-leaves, weekly offs and come under the purview of legislation meant for conventional workers. However, such a move is still due in India. They are still not considered as ‘waged workers’; in fact, they are degraded as mere servants (read: slaves). In Hong Kong, Fei Yeung is the term used to represent this particular class of workers.

Leave aside providing these workers with legislation that would make their life easier and recognise the value of their work in National Accounting, domestic workers are not even covered for prevention of exploitation of migrant workers and under the Protection of Women Against Sexual Harassment at Workplace Bill, 2010! However, a few states (like Maharashtra and Tamil Nadu) have framed policies to address the grievances of housemaids, but no such laws are available at the national level. Some other states like Kerala, Andhra Pradesh, and Rajasthan have enacted the Minimum Wage Act For Domestic Workers to protect their rights for a minimum pay and for maintaining their dignity.

Read more.....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Saturday, June 1, 2013

Book Review: Island Of A Thousand Mirrors

The detritus of conflict

It is said that the only good byproduct that any conflict brings is good literature. In fact the relationship between conflict and art goes back to the days of antiquity. Who could have imagined ‘The Persians’ had Xerxes not attacked Greece, or ‘Iliad’ and ‘Odyssey’ without the Trojan War. In the near past, and way closer, Pakistani writers made their mark in the literary landscape when everything else was going wrong inside their country. Under the circumstances, one always wondered why Sri Lanka, which saw its own share of blood and carnage for close to three decades, did not come up with quality work in English language. There were a few attempts here and there but a majority of them were written more for the purpose of furthering the “cause”, both among Sinhalese and Tamils, than offering readers a window into the world of common Sri Lankans and their miseries. Nayomi Munaweera’s debut novel, Island of a Thousand Mirrors, does that and then some.

Set in Sri Lanka and spanning almost three generations, Island of a Thousand Mirrors tells the story of two Sinhalese girls and their family’s struggle to remain afloat amidst upheaval. In the parallel runs the story of another girl, a Tamil, whose fate gets entwined with that of the Sinhalese girls in more ways than one.

Written in the style of a bildungsroman, the book traces the journey of Sinhalese sisters Yasodhara and Lanka and in the process weaves a saga of love, betrayal, self-exile and redemption. The story starts with the births of girls’ parents just around the time British decided to leave the island for good. The respective families could not have been more different. While their father, son of a low-caste Ayurveda doctor who successfully changed his surname to bag an upper-caste girl, raised the status of his family by sheer hard work; the family on their mother’s side, a typical aristocrat Brown Sahib household, had fallen on bad times after the sudden demise of the patriarch. And hence the matrimony that could not have even been thought of a couple of years ago, actually materialized.

And while they are at it, the churning in the North begins. The rise of LTTE, the digging in of heels by the Sinhalese dominated government and the meddling by a larger, bullying neighbor in the North had already prepared the concoction of death and destruction. On a more micro level, the unraveling of the fabric is explained through the situation of their Tamil tenants, members of which become the love interest of the Sinhalese girls across the generations. When violence knocks on their door, rather literally, the girls’ family migrates to the United States leaving behind the mayhem, and memories in the process.

Years later, when betrayal and infidelity bring the girls back to where it all started, they also pick up the thread of the Tamil family that was left during the sudden flight.

On the other hand, the story of Saraswathi, a violated Tamil teenager who joins the Tigers, helps readers take a peep inside life in the north and east of the Island. At the end, when their fate entwines, one is left stunned in more ways than one.

Like any great state-of-the-nation novel, one of the strengths of this book lies in the way it seamlessly deals with myriad themes that run parallel to the dominant theme of conflict. In the process, readers not only get a loose idea of how the history of the island has shaped up since the British left it in 1948, but also how a conflict that could have been resolved easily in the initial years, was allowed to fester in order to massage the majority Sinhalese ego.

However, the biggest strength of this book lies in the way the author rises above ethnic biases to present a picture of conflict that is not burdened by the efforts to look good and unblemished. Nayomi Munaweera is clearly from that painfully small school of intellectuals who believe that any long-lasting process of reconciliation must first start with the admission of complicity in crime. There is no tacit, sly effort to sound politically correct. No compulsion to “balance” the narrative of the conflict in a David versus Goliath mismatch. But that not to say that David here is let off the hook. He is also brought to question. But nothing is disproportionate.

Island of a Thousand Mirrors is an inherently honest attempt to put things in the perspective. Having covered the conflict myself and witnessed how divisive and full of visceral hatred the narrative is, I have no doubt that Ms Munaweera will receive more brickbats than bouquets. Especially from the rabid non-residents from both ethnic groups who have successfully hijacked the narrative. But if Ms Munaweera calculated that and yet decided to write this; she sure as hell is prepared for a long haul.

Read more......

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Thursday, May 30, 2013

Paradise Regained

Tucked away in a cul de sac at the tail end of a posh residential street in south Delhi, shimmers a magic portal. The gate to this world is always locked but a twisty side gate allows the intrepid to enter while a mustachioed guardian looks on through sleepy half closed eyes. At his feet lies a fawn bitch, just as sleepy with a litter of puppies attached to her swollen teats. I step over the dozy family and follow the dirt trail into this new world.

Red with rust and who knows if a little dried blood, wire fencing on both sides of the trail, close, meticulous and sharp, keeps all but the thickest skinned and desperate from invading this little island. A few more steps and the noise and smoke of the city leave you, like reluctant hangers on who know that they aren’t allowed any further.

Walk on further, and like a seductive temptress, the winding trail and green vistas draw you close. The winter sun seems a little brighter, the air a little sweeter and the songs, carried by a wind that seems to revel in this new found freedom, bring back memories of a Delhi whose gardens had birds once.

As the trail curves around the edge of a cliff, a startled mongoose darts across the opening and disappears in the brush. Beyond me yawns a valley, carved not by the gentle hands of all knowing nature, but by the myopic hunger of bull dozers and excavators that had once mined and ravaged this land down to its very bones. Here stand the high ridges of the ancient Aravallis, weather beaten guardians of Delhi, that had deterred invaders in the past and still strive to keep the heat and dust of the Thar from flooding the city and the rain clouds from going too far away. Mindless mining though had left this region pock marked and gasping for breath. Native flora and fauna had been decimated and driven off and an uncaring invader, prosposis julifera, better known by its notorious nom de plume – vilayati keekar had flourished on this denuded landscape. This tree, though greening the ground on the surface, does little to provide nourishment to the native fauna and instead acidifies the soil and degrades it. Barren and left for dead, this land was grabbed by settlers. Ramshackle shelters and slums rose on these grounds and litter and feces dotted the pockmarked grounds that had once been home to deer and partridge and had once nourished the city with oxygen rich air.

But that was nearly a decade ago. Two formidable institutions – Delhi University’s Centre for Environmental Management of Degraded Ecosystems (CEMDE) and Delhi Development Authority joined callused hands and decided to do something about restoring dignity and if possible a bit of the old charm to this ravished landscape.

It was not going to be easy. Mission near impossible, you’d think. But an unassuming man with a soft voice that masked steely determination and indefatigable reserves of enthusiasm and patience has today almost achieved the impossible. Aravalli Biodiversity Park, nestled between South Delhi’s urban environs in Vasant Vihar and the airport has been resurrected and is today a veritable paradise. The mining pits have a cloak of green, and the birds have returned. Last week, a morning’s birding expedition led by Dr Aisha Sultana, field biologist with Aravalli Biodiversity Park, identified nearly a hundred species of avifauna. And recent surveys have revealed the presence of more than 200 species of birds in the park. A stunning turnaround from the terrible low of thirty odd bird species that had managed to survive the mutilation of the landscape.

So what went into recreating this little Eden? I asked the man who made it all possible – Dr M Shah Hussain, Scientist-in-charge at the Aravalli Biodiversity Park. Having cut his teeth on the recreation of the Yamuna Biodiversity Park and kept his promise to his mentor, Professor CR Babu, Director CEMDE, of giving Delhi “a mini Bharatpur” in the Yamuna basin, Dr Hussain took on the challenge of restoring the Delhi ridge to its original splendor.

This was no easy task. Each floral species that had originally sprouted on these lands when untouched by the hand of man was painstakingly identified and planted. Then they had to be protected from the elements.

Encroachers, both animal and human had to be evacuated and all 692 acres of the designated park area secured. After eight long years of restoration the park has begun to acquire the look and feel of the scrub and deciduous forest that it used to be.

As I walked along the trail with Dr Hussain, he marked out species after floral species and highlighted the role that each played in the restoration process. Not only did the park, unlike other parks in the city, provide green cover but is also instrumental in refilling ground aquifers and maintaining the water table. Based on a self-sustaining natural model, the symbiotic relationship established between floral and faunal species will ensure that the park will continue to flourish “..with increasingly minimal economic support” said Dr Hussain. “Not only does this natural model neutralize pollution levels… restores the water table… but traps many micro fauna that can trigger diseases”.

Read more.....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Friday, May 10, 2013

Two-witter!

The US State Department wants employees tweets to be reviewed for two days before they are posted

The US State Department has recently decided to tighten the screws on State Department employees participating on the social media – more particularly on Twitter. The State Department has passed an order wherein employees have to submit their tweets two days in advance for an internal review before tweeting the message from their Twitter account. Further, the time for review of posts in other forms of media like blogs, articles and books would take around 5, 10 and 30 days respectively.

Without doubt, while a two-day review of employees’ tweets sounds hilariously insane (for example, it might take eight days to exchange two tweet messages with a colleague and get respective replies), what made more news than the actual State Department decision was the slamming they received from global media. Nicholas Kristof from The New York Times, for example, called the decision “the dumbest idea ever”. Alec Ross, Secretary of State Hillary Clinton’s Senior Advisor for Innovation, defended the decision, claiming that the two-day delimiter is only an outer window for approval which is much lesser than the earlier 30 day period – and that most tweets would be approved much earlier. There’s also the view that such a rule has been reinforced due to a recent tweet of a department employee on an anti-Muslim video, which unfortunately ended up instigating public anger in Cairo and was also used subsequently by the Republicans in their campaign against Obama. Irrespective, the fact is that there seems to be quite some similarity between the State Department and the censor-loving Chinese Communist Party, which also considers all its citizens akin to its fellow workers.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Thursday, May 9, 2013

Shifting your focus to match customer needs

It is critical for organisations to adopt a scientific approach to understanding how they can meet customer needs, and to firmly ingrain a customer-focused culture throughout the organisation

We have often heard the phrase, “Customer is king”. While it is self-evident that higher satisfaction levels give a company an edge over sales, company growth and reputation, what it really does in the long term is to ensure that existing customers stay happy, resulting in better relationships and happier employees. Customer-focused companies are more attuned to the market and better able to stay ahead.

I refer to Harley-Davidson’s customer focused culture as one of the best in the world. It is the longest, continuous manufacturer of motorcycles in the US and has outlived nearly all of its competitors. In the twenty short years since Harley-Davidson started its Owners Group programs, it has grown to over 500,000 members & each of them own at least one motorcycle. The question to ask is: Is there any other consumer product in the world that will prompt customers to travel over several continents to be part of a group experience? Customers and employees alike take great pride in their affiliation with the company and this continues to make Harley-Davidson one of the great success stories of our time.

There is simply nothing – nothing – more important than getting to know the needs of your customer in a detailed and scientific manner. In the words of Michael Dell, “By spending time with your customers where they do business, you can learn more than by bringing them to where you do business”.

80% of companies believe they deliver a superior customer experience; however, only 8% of their customers agree. Why? Your customers are looking for maximum value when spending their hard-earned cash, particularly in this economy. The customer experience requires the active participation of everyone in your organization. This is where the word “Satisfy” comes into play. What it means is that your company is providing nothing more or less than what the customer expects. Creating a customer-focused culture is a proven strategy for both short-term success and long-term growth.

Going by the industry’s best practices, let me share with you some key insights into what will really work for you or your company.

1. Make a list of the values you’d like your company to exemplify. Then, examine your current culture, and ask yourself if those values are apparent in your company and driving your everyday efforts. 2. Before you can convince your company’s end customers of your focus on satisfaction and service, you need to convince an even more important customer audience – your internal customers – the employees who represent your company to the world. Talk with all your employees about corporate values and ask for input and suggestions. 3. Customer focused companies constantly seek and document feedback. They have a system to analyze and feed this information back into the loop so that response is immediate and not an annual feat 4. A strong customer orientation also demands that the company treats customer complaints positively. They not only make toll-free numbers and helpdesks available, but also staff it with knowledgeable people to work on them. 5. This means that they get back to these customers within an acceptable time frame So how does one tell if the customer is truly on your side? Most companies survey their customers in some way, shape or form – formally or informally. After decades of forms, interviews and focus groups, studies have shown that in gauging a particular customer’s overall satisfaction, a single question is needed to provide a fairly accurate answer: “Would you recommend us to your family, friends and colleagues?” If the answer is “Yes,” you are meeting or exceeding that customer’s expectations; if it’s “No”, it’s time to get to work.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM Global Exposure
IIPM Best B School India
IIPM B-School Detail
IIPM Links
IIPM : The B-School with a Human Face

BBA Institute

Tuesday, May 7, 2013

There’s much to fix between the piers

A raft of infrastructure issues is affecting the growth and prospects of our ports. In the face of capacity constraints, lack of connectivity and inadequate mechanization, ports are burdened with excess traffic they can’t handle

India’s vast coastline, stretching around 7,500 kms, is home to 13 major ports and around 200 non-major ports. These are spread across the nine maritime states that stretch along the country’s western and eastern corridors. Considering that about 95% by volume and 70% by value of the country’s international trade is carried on through maritime transport, ports in India are expected to demonstrate efficiencies to sustain the demands of growing international trade. Even otherwise, modern seaports the world over play the role of logistic hubs in the global transport system, integrating the supply chain and offering a competitive edge to exporters and importers.

Historically, ports were measured on their ability to accommodate ships and other modes of transport effectively and efficiently. Contemporary developments in transportation, however, dictate that emphasis shift to the ability of ports to fulfill new roles in the logistics era in the context of operating within integrated global supply chain systems. Ports are therefore expected to demonstrate efficiencies that help to cut total logistic costs and improve the overall competitiveness of exported and imported products.

Unfortunately, even in the wake of India’s growing maritime trade in the world market and the unprecedented growth in bulk commodities and containerized trade, major ports in India have failed to expand capacity and develop facilities commensurate with the growth in trade. In FY2011-12, Indian exports accounted for $303.7 billion, logging an annual growth of 21%. Meanwhile, imports grew to $488.6 billion, a 32.1% growth. This rapid growth in trade can be sustained only if the port infrastructure keeps pace with the increasing volumes of cargo. Indian ports, over the past decade, have seen a sharp surge in traffic, which has almost grown four-fold to 9.7 million TEU (One TEU represents the cargo capacity of a standard intermodal container, 20 ft. long and 8 ft. wide) in 2011, from 2.4 million TEU in 2001 - a growth of 395%. But our port-handling capacity is way short when compared to the throughput of major ports globally. Even the 9.7 million TEU handled by Indian ports last year represents just 8% of the global benchmark ratio for economic output and one-twelfth of global container traffic averages. Given that the Indian economy grew 7.8% for fiscal 2012, ports in India are in urgent need of capacity augmentation in order to meet the country’s growing economic needs and also to grow our share of international trade.

Over the last decade, our average annual growth rate of port cargo volume has been about 10% and container traffic is projected to grow to 40 million TEU by 2025. But India’s ports are ill-equipped to meet this surge in demand as they have not been able to significantly ramp up their capacity and efficiency. As a result, our ports are congested and lack cutting-edge facilities. Till date, no Indian port is capable enough of handling large container vessels. Thus, most of international cargoes are off-loaded at Colombo or nearby ports and then transported to India in bits and pieces. This very incapability robs Rs.10 billion from traders. Even the custom clearance at ports increases the transport time by an average of 84 hours. Not surprising that the World Bank has ranked India’s port infrastructure at 3.86 in 2010, where 1 stands for extremely underdeveloped and 7 for well developed.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM Global Exposure
IIPM Best B School India
IIPM B-School Detail
IIPM Links
IIPM : The B-School with a Human Face

BBA Institute

Monday, May 6, 2013

What happens when you mix drinking & flying?

With the recent Diageo deal, the UB group has got some much needed cash to reduce its interest costs. But as major group companies continue to struggle with unfathomable debt loads, the only freely flowing commodity is advice!
Issue Date - 30/12/2012

In late 2005, UB Group Chairman Dr.Vijay Mallya had remarked in a media event that people often asked him what link he saw between the liquor and aviation businesses. And his answer was, “They both make you fly!”

Amusing, yes. But that doesn’t go too far when it comes to explaining the synergies between the two businesses. There were definite branding synergies for Kingfisher in aviation, but not operational ones, as is evident in hindsight. In one of his interviews to a leading pink daily, former UB group CFO Ravi Nedungadi also accepted that he had warned Dr.Vijay Mallya that the airline, which he was planning to start, would be a drain on finances. Over the years, despite his best intentions, Nedungadi’s views have proved prophetic beyond imagination.

As on date, Kingfisher Airlines, which was once India’s second largest domestic airline by market share, is standing on a debt pile of $2.5 billion. According to a statement issued by the company, the exposure of various group companies towards Kingfisher Airlines as on March 31, 2012, stood at an equity investment of Rs.21.14 billion, loans and advances of Rs.10.48 billion, other receivables at Rs.2.09 billion and corporate guarantees to banks/aircraft leasors at Rs.89.25 billion. “Before getting into the airline business, they missed the trick that the airlines business is completely different from their other ventures. It requires a continuous flow of funds & also the skill to stay floating in a volatile environment”, affirms an aviation expert from a leading consultancy on condition of anonymity. State Bank of India, the largest lender to the airlines, has already warned that the airline’s promoters should bring in a minimum of $1 billion (about Rs.54 billion) from any source by the end of November.

Add to this the fact that the UB group is already quite stretched financially, and you begin to wonder if Kingfisher’s current plight could have wider ramifications. Recently, the UB group clinched a deal with Diageo, the world’s largest spirit maker, which will allow the latter the option to take its stake in United Spirits Ltd. (USL) to 53.4% for around Rs.111.66 billion; due to which promoter shareholding in USL will fall from 27.8% to 14.9%. USL issued 10% additional preference shares at Rs.1440 per share to Diageo.

Can this injection of around $1.1 billion in funds help script a revival? Before answering that question, we must take a look at USL itself, the group’s flagship company. It is the largest spirits company in the world by volume; selling 122.75 million cases for the fiscal ending March 31, 2012. For Q2, FY 2013, USL posted a standalone topline growth of 24% yoy to post revenues of Rs.22.21 billion, aided by a one time sale worth Rs.3.15 billion of bulk spirit stocks. Adjusted for the same, sales growth stood at 6.4%, which was way below the 8.9% estimate of analysts. PAT for the quarter declined by 73.4% yoy to reach Rs.392.7 million. Furthermore, USL is weighed down by a debt of close to Rs.90 billion with a D/E ratio of 1.9, and is finding it difficult to even access working capital financing. According to a research report from Angel Broking, “USL’s bottom-line is expected to grow at a CAGR of 103.4% over FY 2012-14 due to the lower interest costs on account of substantial reduction in debts post the UBH-Diageo deal.” So the best that can happen is that USL will work with somewhat improved margins and ROI.

Read more....

Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

BBA Management Education

Saturday, April 27, 2013

Revisiting IT - beyond the street

Results of top Indian IT companies, with the exception of TCS, have sent shock waves across markets. But rather than worry about them, Indian IT companies must focus on structural reforms for long term advantage

There is a paradoxical advantage that Indian IT firms enjoy in the current situation due to their reliance on overseas (especially developed) markets rather than the domestic economy. They have been through one major crisis in 2008, when most of the domestic demand-dependent India Inc. was rejoicing in our economy’s prized ‘fundamentals’. This time, when the crisis shifts to the EU, one can expect that they are better prepared.

Did they manage to take advantage of precedent? Or have they wasted a good crisis, as the saying goes? Let us first look into the final results of the three IT companies that are a part of the B&E Power 100. TCS, of course, is a clear winner with revenues of $10.17 billion (growth of 24% yoy) and net profits of $2.2 billion (growth of 16% yoy); which places it at 4 in the B&E Power 100 list compared to 7 last year. Infosys reported slower growth with revenues at $6.99 billion (a growth of 15.77% % yoy) and profits at $1.72 billion (a growth of 12.64% yoy; ranked 6 in the B&E Power 100 compared to 11 last year). Wipro’s results were even more modest, as it posted revenues of $5.92 billion (a growth of 13.4% yoy) and net profit of $1.1 billion (a growth of 5% yoy, rank dropped to 18 in the B&E Power 100 from 17 last year).

The real investor challenge these players face is the burden of expectations. Infosys, in particular, is facing the brunt, since its Q4 results showed revenues of $1.77 billion (yoy growth of 10.5%) and a decline of 2% qoq. Furthermore, it gave a very modest guidance of 8-10% revenue growth for the current fiscal, which would underperform

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Source : IIPM Editorial, 2013.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

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Monday, April 15, 2013

“There is a clear need for consolidation”

B&E: Indian telecommunications industry may start consolidating by the middle of 2012 after the much-awaited National Telecom Policy, 2011, is unveiled in January 2012. How will this help the industry going forward?

Ranjan Mathews (RM): There are currently 12 operators or more in most of the 22 circles in the country. This has led to a situation of hyper-competition, fierce pricing battles, plunging profit margins, spectrum scarcity and oversupply. In fact, this situation has arisen as a result of the induction of five new operators in 2008 (the context of much of the 2G Scam) by the Department of Telecommunications (DoT). Further, between 2001 and 2007, there were many mergers and acquisitions (M&As) as older operators either exited the business or acquired other operators to cobble together a pan-India footprint. Significant of these were Bharti, Idea, Vodafone and TATA. Major operators who exited the business were BPL, Max Hutchinson, AT&T, Telstra, etc. Most experts now agree the market is ripe for another round of M&As to prune the market to a more sustainable six operators. This conforms to what is seen in most other international markets where there are no more than 3-5 operators. This is seen as more than sufficient to provide adequate competition in the market place. Thus, the benefits that will accrue as a result of such consolidation are many. One, we will have a healthier industry with adequate financial resources to invest in the technology advances (advanced networks, applications, etc) which are needed to keep the Indian mobile communications industry at the forefront of global advances. Second, one can expect affordable services for the customers. Expanded employment opportunities, reduction in the digital divide, increased rural penetration, more efficient use of scare spectrum, increased availability of loans and equity funding for needed roll-out of telecommunications infrastructure are some of the other benefits that one can expect from consolidation. Further, it will have a positive cascading effect on GDP as it has been established that a 10% rise in broadband penetration leads to a 1.3% increase in GDP.

B&E: But don’t you think it’s too late, in terms of safeguarding the industry?

RM: The initial flaw was that DoT ignored TRAI’s recommendation to not issue licenses in 2008 without ensuring there was adequate spectrum available. Further, due to the ensuing litigation surrounding the grant of licences, M&A activity could not proceed until the court cases are resolved. Once this happens, the new M&A recommendations made by TRAI will certainly help in facilitating M&A activity. However, another significant factor that will impact M&A activity will be the availability of additional spectrum, spectrum pricing and licence renewal terms for older operators that will see their licences coming up for renewal commencing 2014.

B&E: New players like Loop Telecom, which have invested thousands of crores in buying the spectrum licences, are now requesting the government for an exit. What, according to you, went wrong?

RM: The fundamental problem was that there were too many players in each licensed area. Contrary to all international norms, the number of operators went to 12. This caused a brutal price war as the new operators fought for market share. However, this only caused a downward spiral for all operators causing a serious decline in profitability. The scarcity of spectrum for the new operators led to many regulatory complaints and litigation. Finally, the eruption of the 2G Scam caused both international and domestic funding to freeze. This caused a liquidity crisis for the new operators who could not raise the required funds for network roll out and market expansion. The litigation also put the license of many of the new operators at risk which further exacerbated their business viability.

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Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

“For Avon as a corporation, a sell-out is out of the question!”

With a presence in over 140 countries, the Fortune 500 Avon Products Inc., is the largest direct-selling company in the world. And India is considered a critical market by the company. Hemant Singh, MD, Avon India, explains to B&E’s Steven Philip Warner how Avon fanatically believes in reaching out to the masses with the right investments in R&D and how, the company for now, is all about ‘Organic’ growth.

For the first twenty-seven years of his career, Hemant Singh worked at HUL, PepsiCo and Modicare (he was the CEO of Modicare, when he left the company). 2009 saw him being welcome aboard the $10.86 billion-a-year revenue-earning (FY2010) company – Avon Products Ltd., as its Executive Director (Business Development) for the APAC region. Today, he serves as the MD of Avon India. In an exclusive interview with B&E, this man who runs the show at a company which prides itself for being “The Company for Women,” reveals some geographical market-specific trade secrets.

B&E: India as a market contributes to less than 5% of Avon’s global sales. How important really is India for the largest direct selling company in the world?
HS: There is a reason for it. The company was started 125 years ago. In India, the industry is only 15 years old. So first, there is the time gap. Secondly, given the pace at which we are growing, India is fast becoming a huge grosser for us. Our rate of growth in this market has been phenomenal. In 2009, Avon’s India revenues grew at 46%. In 2010, we grew 56%. And as we speak, this year already, the growth has been 55% y-o-y. And our plan for the next 5 years is that we should grow at a CAGR of 60%. I don’t think any company in our business in India can even talk about such figures. So yes, India is very important for Avon.

B&E: So would India be a market more important than China?
HS: No. India and China, from the point of view of the population and the rate of growth, are both right up there amongst the two most important markets in the APAC region.

B&E: Jewellery is something that you added much later in your portfolio, globally. Did that call for any change in approach to your sales strategy?
HS: Whether it be skincare or colours or jewelry, they all fall in the same superset called beauty products. So the introduction of the jewellery range did not influence our sales strategy really. As far as India is concerned, jewellery is naturally a huge opportunity. It is a $13 billion market. Of that $10 billion is real jewelry, and the rest is all about gold & silver-plated jewellery, which is what we do. At present, this fast growing segment contributes to 17% of our sales, while colours (& cosmetics) and skincare contribute to 40% and 15% respectively. So that gives a good perspective of how fast we have grown in the jewellery segment.

B&E: Let’s talk about outsourcing. You currently have close to 1000 products in your portfolio. There must be a huge chunk of that being obtained through outsourcing of the manufacturing function. Right?
HS: Most of our products are made in-house. But that does not mean that in every country where we are present, we have a factory. In India, we have a plant in Dehradun, which has a multi-product manufacturing capability with a limit up to 50 million units a year. But having said that, we do outsource as well. In fact, for many of our products, we have a global sourcing strategy in place.

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Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri

and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Tuesday, March 26, 2013

“Indian Management Education has to Make an Ideological Shift”

In an Interaction with B&E’s Ashutosh Harbola, Dr. Pranabesh Ray, Dean of XLRI, talks about problems afflicting The Indian Management Education System, The Need for India-Centric Management research, Corporate Governance, and The Importance of Industry Interface in B-Schools.

After gaining more than a decade of experience in the world of business – both in the private as well as the public sector – Dr. Pranabesh Ray began teaching at XLRI. That was 15 years back. Today, he has become an integral part of the faculty bench at the B-school. He has been involved in various teaching, consulting and research assignments in specialised areas of Human Resource Management; and his thoughts have been published through numerous papers in reputed journals. In an exclusive conversation with B&E, Dr. Ray talks about his efforts to contribute to the next evolutionary phase of management education in the country, and why it is high time that research takes centre stage in the Indian management context.

B&E: India so far, has been a home to some quality B-schools. That’s so far as general opinion goes. Only so far. Don’t you feel there are loopholes and objections to the system that deserve a pause and some careful corrections?
Dr. Pranabesh Ray (DPR): Yes. It is time for Indian management education to make an ideological shift – from lessons of slicing and dicing balance sheets to going back and contributing to society. If we can achieve this, it will be a great leap forward for Indian management education. The system has evolved, but there still is a marked dearth of high-quality faculty and high-quality institutes in the country. World-class management education is still not available to enough number of aspirants. This has to change.

B&E: Though considered to be one of the key ingredients of quality B-school education, many institutes in the country still treat “industry interface” as secondary. Is this right?
DPR: Surely not! India having become a truly globalised economy, the need for exposure and industry interface has never been more pressing. I think industry interface should be made a much more integrated part of the entire programme than it currently is. It can be done by bringing in more experts for classroom sessions initiating interactions with students, as well as ensuring that students not only go for industry visits but also work for some days as part of this program – whether global or local. What you need is at least that kind of training. This will ensure that industry interface is reinforced by default.

B&E: One of the most important factor that makes management education in the West so authoritative and practical is the fact that they rely on homegrown, cutting-edge research. Almost all the top global management schools have an in-house university press. India has failed on this front. Your views...
DPR: If one were to undertake a comparative study of how Western management theories have been applied by Indian businesses, it would easily lead to the conclusion that most of them do not apply to businesses here. It is something that needs to gather momentum collectively, if not change completely. We at XLRI emphasise on research orientation amongst our faculty and we have our own journal on management and labour studies. The journal comprises of research papers and articles from various parts of the world and India as well. I believe all B-schools should have such a policy in place which encourages serious in-house research. It is high time that we talk about India centric research which can serve the Indian business environment.

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Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

Tuesday, March 5, 2013

End of an era, fertilizers again!

After a decadal starvation of investments, Indian fertilizer industry is hot again in the books of investors and seems ready for a great run in the days to come. Before that, it will have to deal with its chronic problem of lack of feedstock.

For the past couple of months Indian fertilizer sector, which was almost missing from newspapers for around a decade now (except for the burgeoning size of government subsidies, shut down of fertilizer plants one after the other, and of course increasing import bill for fertilizers) has been all over media again. While a new plant set up by Chambal Fertilizers and Chemicals in 1999 was the last time something positive had hit the headlines (believe it or not, since then the country has not seen a single new large fertilizer plant till date), now there is a flurry of announcements (be it Oman Oil pumping in investments to the tune of $3 billion into India’s fertiliser sector or analysts forecasting that the investment-starved industry is now set for a wave of Rs.470 billion) indicating that the whole scenario has changed. What is more surprising is that even the existing ones, which had gone into their shell are now acting bullish and are set to expand their capacity in a jiffy. So, in short, the tables have turned and Indian fertilizer industry is hot again. But the million dollar question is, why now? How is it that a sector, which did not receive almost any investment over the past decade, has suddenly topped the chart of many investors?

Two of the clear cut reasons are no-brainers: basically, the rising demand and higher dependency on imports. As per the latest data available with the Department of Fertilizers (Ministry of Chemicals and Fertilizers), over the past decade while the country’s total consumption of fertilizers has shot up to 24.9 million MT in FY 2009 from 16.7 million MT in FY01, the country’s total production of fertilizers has actually gone down by 2.7% from 14.7 million MT to 14.3 million MT. As a result, in FY09, 21% of the urea, 67% of phosphorus-based fertilizers, and 100% of potash-based fertilizer sold in India was imported resulting in an import of 10.15 million MT of fertilizers during the particular year. This clearly indicates the fact that domestic manufacturers now face real low-volume off-take risks and this has been one of the major reasons for fertilizer manufacturers to gear up their production plans in India. S. Garg, Director, Fitch Ratings India, says to B&E, “The government has historically tried to match fertilizer manufacturing capacity with domestic demand, but a large gap has emerged between demand and supply as no large greenfield capacity has been added in the last 10 years. This has clearly resulted in a higher dependence on imports.”

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